R.M.A. Request

* Compulsary Field Trouble Shooting RMA Form An RMA number must be obtained before goods can be returned for repair or credit. The RMA number must be written either on the box or on any correspondence included with the returned item. For all RMA requests we require either the serial number or original invoice number of the returned item. All items returned for credit MUST be returned as new in original packing or a minimum 15% restocking fee will apply. All RMA credit and delivery discrepancy requests must be received within 10 days of invoice, and goods must be returned within 7 days of the RMA being issued or a minimum 15% restocking fee will apply. Urgent replacements can not be given without first obtaining a RMA number. In the case of a replacement being supplied and the returned product being tested with no fault found, it will be compulsory to either return the replacement unit or pay the invoice. Warranties will be void if items are not returned in adequate packaging or handling damage reported on test. To ensure an RMA number is issued, please complete the entire RMA form.
Details * Company: * Address: * Contact Name: * E-mail Address: * Phone: Fax:	Type of R.M.A. Faulty Item Quote On Repair Return For Testing

Details For Faulty Item * Model #: * Serial #: * Quantity: * Original Invoice #: * Part Number:	Problem: Priority: Your Reference: Item Description:
Fault Description * Detailed fault description required below